DRAFT – for lawyer review. Not yet approved. Details marked [TO CONFIRM] must be filled in before publishing.

Privacy Policy

BeautSoul is a brand of Bareka International ("we", "us"), [registered address TO CONFIRM], GSTIN [TO CONFIRM]. This policy explains how we handle personal data when you shop with us or talk to us on WhatsApp. Last updated: [DATE TO CONFIRM].

What we collect

• Orders: name, phone, email, delivery address, items bought, payment status (card/UPI details are handled by our payment provider, Razorpay; we do not store them).
• WhatsApp: your WhatsApp number, profile name, and messages you send to our business number +91 98770 25858, plus delivery/read status of messages we send.
• Website: basic technical data (device, pages visited) for security and to improve the site.

Why we use it

• To process and deliver orders, including Cash on Delivery confirmation and order tracking.
• To answer your questions and provide customer support.
• To send order and service updates you asked for. We send marketing messages only with your consent, and you can opt out at any time by replying STOP.
• To meet legal, tax (GST) and accounting obligations, and to prevent fraud.

Who we share it with

Only with service providers that help us run the business: Meta Platforms (WhatsApp Business Platform) [and our WhatsApp provider, if used – TO CONFIRM], Razorpay (payments), courier partners (delivery), and hosting providers. We do not sell personal data.

How long we keep it

Order and invoice records: as long as tax law requires [period TO CONFIRM]. WhatsApp conversations: [period TO CONFIRM], then deleted.

Your rights

Under India's Digital Personal Data Protection Act, 2023 you may ask to access, correct or erase your data, withdraw consent, and nominate someone to act for you. To do so, or to complain, contact our Grievance Officer: [NAME TO CONFIRM], [EMAIL TO CONFIRM], [PHONE TO CONFIRM]. We will respond within [time TO CONFIRM].

Data deletion

To delete your data, email [EMAIL TO CONFIRM] or message us on WhatsApp with "DELETE MY DATA". We will confirm once done, except for records we must keep by law.

Security

We use reasonable technical and organisational measures to protect your data. No method is 100% secure.

Changes

We will post updates on this page with a new "last updated" date.